Department of Consumer Affairs and Equality

The Department of Consumer Affairs and Equality has the overall responsibility for policy relating to consumer affairs, equality and anti-discrimination, and develops and coordinates activities within these areas.

The department is also responsible for coordinating the overall policy for persons with disabilities and for universal design. In addition, the department coordinates Norway’s responsibilities in accordance with the UN Convention on the Elimination of All Forms of Discrimination against Women, the UN International Convention on the Elimination of All Forms of Racial Discrimination, and the UN Convention on the Rights of Persons with Disabilities. The department also coordinates the Ministry’s international activities as well as associated research and analysis.

The department participates in international activities in the fields of gender policy, anti-discrimination policy and consumer policy in a number of settings, including the United Nations, the European Union/European Economic Area, the Council of Europe, the Nordic Council of Ministers and the Organisation for Economic Co-operation and Development (OECD). 

The department’s activities cover a wide array of policy instruments, primarily involving development of legislation and policy, the design of support schemes and the preparation of action plans. 

  • Consumer policy
  • Consumer rights
  • Consumer information
  • Consumer research
  • Equality and anti-discrimination policy
  • Anti-discrimination law
  • International activities
  • Research and analysis

Associated institutions: 

  • Equality and Anti-Discrimination Ombud
  • Anti-Discrimination Tribunal
  • Norwegian Directorate for Children, Youth and Family Affairs (Bufdir)
  • Consumer Council of Norway
  • Consumer Ombudsman
  • Ecolabelling Norway
  • National Institute for Consumer Research (SIFO)
  • Secretariat for the Market Council and the Consumer Dispute Commission
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